SHIPPING
🚚 Shipping Information
We’re a small Australian brand based in Perth, Western Australia
Every order is packed with care and sent via Australia Post.
🇦🇺 Australia Shipping
- Free Standard Shipping on orders over $120
- Free Express Shipping on orders over $250
Shipping is automatically calculated at checkout — no code needed.
🚛 Shipping Rates
- Standard Shipping: $10.95 (2–10 business days)
- Express Shipping: $13.95 (1–4 business days)
📱 Mobile Number Required
To meet Australia Post delivery requirements, a mobile phone number is required at checkout.
This allows:
- Delivery updates
- Tracking notifications
- Contact if there’s an issue with your parcel
Your number is used for delivery purposes only.
📍 Check Your Details Carefully
Please double-check your shipping address before placing your order.
If you need to make a change:
👉 Email and text us straight away so we can catch it in time.
Once your order has been dispatched, we’re unable to redirect it.
📞 +61 404 996 959
📧 hello@theawithlove.com.au
⏱ Delivery Time
Orders are dispatched within 1–2 business days.
After dispatch:
- WA Metro: ~2 business days
- Interstate: 3–11+ business days
Delivery timeframes are set by Australia Post and may vary during busy periods.
🌏 International Shipping
We ship worldwide via Australia Post.
- New Zealand: $18 flat rate
- All other countries: $29 flat rate
Please note: Free shipping does not apply to international orders.
Delivery times vary by country.
📦 Tracking
You’ll receive:
- An order confirmation email
- A tracking link once your order is on the way
(Check your junk/spam folder just in case.)
📌 Duties & Taxes
International orders may be subject to duties or taxes, depending on your country.
These are the responsibility of the customer.
🚫 Returns Due to Address Issues
If a parcel is returned due to an incorrect address or not being collected:
- Re-shipping costs will apply
- Or a store credit will be issued (minus fees)
🤍 Need Help?
We’re always happy to help.
📧 hello@theawithlove.com.au
📞 +61 404 996 959
